Shipping Policy

We put a lot of focus on making sure your items get delivered as quickly as possible. Delivery times vary depending on your location, product availability, and order processing requirements.

Order Status & Shipping Confirmation

Once your order is placed, we will update you on your order status by email.

Once shipped, customers will receive a confirmation email containing tracking information. Please note that sometimes it takes the shipping company 24 hours to update the status of the shipment and your tracking link may not work immediately.

If your order has multiple items, they may be split into different parcels shipped on different days. You will receive a separate Shipping Confirmation for each shipment.

Shipping Charges

Shipping costs are calculated automatically at checkout based on order details and delivery destination.

Final shipping charges are displayed before payment confirmation.

We do not publish fixed shipping rates within this policy.

Customs duties, import taxes, and additional carrier handling fees (if applicable) are not included in shipping charges.

Customs & Import Charges

Orders may be subject to customs duties, taxes, or import fees imposed by local authorities.

These charges:
Are not included in product prices
Are not included in shipping fees
Are the responsibility of the customer

Customers are encouraged to review local import regulations prior to placing an order.

Failure to pay customs charges may result in delays, refusal, or return of the shipment.

All storage fees, return shipping costs and import duties incurred from refused or undeliverable parcels may be borne by customers where applicable.

Delivery Issues

Delays may occur due to circumstances outside our control, including but not limited to:

Customs inspections
Carrier disruptions
Environmental conditions
Peak seasonal demand

If your order has not arrived within the estimated time frame, please contact [email protected]

In cases of suspected lost shipments, we will assist in initiating a carrier investigation and provide support throughout the process.

Address Accuracy

Customers are responsible for ensuring that shipping information is complete and accurate at the time of purchase.

We are not responsible for delivery issues arising from incorrect or incomplete addresses provided at checkout.

Address modifications may not be possible once an order has entered processing or production or has been dispatched.

If changes are required, contact us as soon as possible.

We appreciate your patience and understanding while we carefully prepare and deliver every order. Our goal is to provide a smooth and reliable shopping experience from purchase to delivery.